Sales Support Officer

Ready to take the first step in your career?

Are you about to graduate or have you recently graduated and are you looking for a job where you can learn a lot, take on responsibility, and become part of a young and ambitious team? Would you like to work in an international environment where no two days are the same? Then this is your opportunity!

As a Sales Support Officer, you’ll be the link between our customers, colleagues, and various departments. You’ll ensure that everything runs smoothly behind the scenes, so our customers receive the outstanding service CAPPAC is known for.

You don’t need years of work experience. We value curiosity, initiative, and a willingness to learn and grow more than an extensive CV.

What will you do?

You’ll join our Business Office team, consisting of seven colleagues responsible for planning, sales support, transport, and purchasing. Together, you’ll ensure that our operations run efficiently every day.

You’ll receive a comprehensive onboarding programme and gradually learn how our organisation works. Before long, you’ll take ownership of your own responsibilities, while always having the support of your colleagues.

Your responsibilities will include:

• Processing and managing customer orders from start to finish;
• Communicating with customers in the Netherlands and abroad;
• Supporting colleagues with commercial activities;
• Preparing reports and sales overviews;
• Arranging export documentation;
• Maintaining customer and product data in our CRM system;
• Assisting with commercial projects and process improvements;
• Working closely with colleagues from Production, Logistics, Planning, and Quality.

No two days are the same—which is exactly what makes this role so interesting.

Who are you?

You’re someone who enjoys organising, coordinating, and working with others. You like solving problems, keeping an overview, and making sure things get done.

You also have:

• A completed MBO+ or Bachelor’s degree (HBO), for example in Commercial Economics, International Business, Business Administration, Office Management, or a related field;
• Availability for 32–40 hours per week;
• Strong communication and customer service skills;
• A structured and accurate way of working;
• A curious mindset and eagerness to learn;
• A proactive attitude—you take initiative rather than waiting for instructions;
• Excellent command of the Dutch language;
• A good command of English. French, German, or Portuguese is a plus, but certainly not required;
• And of course… a passion for coffee is always a bonus!

Previous work experience is not required. We’re looking for enthusiastic starters with the ambition to grow.

What do we offer?

At CAPPAC, you’ll get more than just a job—you’ll have the opportunity to build your career. As a fast-growing company, we offer plenty of opportunities for personal and professional development.

You can expect:

• A varied entry-level role with real responsibility;
• A comprehensive onboarding programme and personal guidance;
• Plenty of opportunities to learn, develop, and grow within the company;
• An informal working environment with supportive colleagues;
• A position within an innovative, international, and rapidly growing organisation;
• A competitive salary based on your education and experience;
• A 32–40 hour workweek;
• 25 vacation days per year;
• The option to purchase additional vacation days;
• A fully employer-funded pension plan;
• The prospect of a permanent contract;
• 100 free coffee capsules every month to enjoy at home.

Who knows—we might soon be enjoying a cup of coffee together! ☕

☀️ Just a quick heads-up: our team will be enjoying the summer holidays over the next few weeks. Because of this, we’ll start reviewing and responding to applications again from week 35. Rest assured that every application receives our full attention, so even if it takes a little longer to hear from us, your application won’t be overlooked.